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Testimonials

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

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Frequently Asked Questions

FAQs » Stone Tile Cleaning

  • Q: Is it safe to have my tiles cleaned?
  • A: Yes, our tile cleaning services are safe! Tile Cleaners Sydney® generally use only the highest quality water based products alongside our state of the art cleaning machinery, providing the best cleaning solution without compromising your surfaces. Stone tiles are porous and require more attention than man made tiles which is why its extremely important to use the correct products and equipment necessary to bring your surfaces back to their best possible condition. Tile Cleaners Sydney® prides itself on specifically catering for each tile variety.
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Other FAQs :

  • Q: My polished marble / limestone / travertine is sealed but still has marks - why?
  • A: Penetrating stone sealing products protect the stone from staining. Often the "stains" are not stains but are etches. These stones are acid-sensitive and any acid will burn the polish and create a dull or frosty surface. A good example is red wine. On an unsealed stone you will get a red stain and an etch, but on a sealed stone you will only get the etch. Penetrating sealers sit below the surface of the stone and prevent the red wine acid penetrating deeply to form a stain, but will allow the acid to burn the surface. Acid can come in many forms as simple as fruit or wine and salad dressings, or in the bathroom urine may do the damage. This damage can however be repaired.
    • Q: What can I do to keep my stone tiles looking new?
    • A: To keep your stone tiles and grout looking new, Tile Cleaners Sydney® recommend cleaning each week with a damp microfibre cloth and a mild detergent to remove any dirt or grime from the tiled surface. Any strong detergents(any strong acid or alkali) may affect the sealer. Mild detergents and pH neutral substances are strongly recommended. Our best advice to protect your stone tiles is to seal them with one of our highest quality sealers such as Australian made Deepshield® quality impregnating water based sealer. This is the best protection you stone tiles can have against staining.
      • Q: The tile supplier said to seal my porcelain but my tiler said not to - why?
      • A: The truth is porcelain has created much confusion in the market place and many pages have been written to try to put all issues into perspective. The more questions you ask the more confused you will be. As a rule of thumb, textured and honed porcelain doesn't need to be sealed, but polished porcelain often does need sealing. This is contrary to what may seem logical. The tiny pores that accept staining are created in the polishing process. A good penetrating sealer such as Deepshield Gold® fills these pores and sets up excellent stain protection. If you are not sure do a stain test, use a sample stone or an off-cut and try to stain it with the things common to that area. If it stains, there is a benefit to having the stone sealed.

      For More Questions

      FAQs » Stone Tile Cleaning


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