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Testimonials

I noticed that some of the tiles in my bathroom walls were loose and the grout was coming off. I am a very busy so kept on postponing calling someone to fix it. One day I got home and the loose tiles were lying broken on the floor. Can you imagine my frustration? I rang my brother in panic and he gave me Tile Cleaners' contact details. I rang them straight away. The guys told me I needed a tiler and professional regrouting work done so I thought it would take ages to fix my problem. However they organized the work very well. I had my tiles fixed on Friday night the same week and the entire bathroom regrouted on Saturday. Thank you some much for your quick help; it was such a relief.

Kerry McMyre, Mosman, NSW

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Frequently Asked Questions

FAQs » Stone Tile Cleaning

  • Q: Is it safe to have my tiles cleaned?
  • A: Yes, our tile cleaning services are safe! Tile Cleaners Sydney® generally use only the highest quality water based products alongside our state of the art cleaning machinery, providing the best cleaning solution without compromising your surfaces. Stone tiles are porous and require more attention than man made tiles which is why its extremely important to use the correct products and equipment necessary to bring your surfaces back to their best possible condition. Tile Cleaners Sydney® prides itself on specifically catering for each tile variety.
stone tiles outdoor traditional landscape tiles cement grout

Other FAQs :

  • Q: How often should I re-seal?
  • A: It depends on the type of sealer used and the amount of foot traffic the surface is exposed to. Australia's Deepshield® range of deep impregnating water based sealer's offer long term benefits with Deepshield Gold® lasting up to 15 years. Topical sealer's have a life expectancy of around 3 years. If you have a high amount of foot traffic or perhaps severe weather conditions(for outdoor tiles) you may experience a shorter lifetime. Sealing your floors can also depend on the surfaces condition. Once they start showing patchy areas and begin staining easily then you should have them resealed. A natural stone floor can keep its natural finish for a lifetime if looked after properly. To ensure that this is true make sure you use the correct products for your natural stone floor. Give us a call and we can assist you with all your enquiries.
    • Q: Why should I clean my stone surface?
    • A: Natural stone products contain dirt, residues, dust and grime in their pores. These pores need to be cleaned well before any sealant is applied to the surface of the stone. If dirt etc. is trapped under the stone sealer sooner or later it will cause a milky white residue between the top of the stone and the underside of the sealer. The only way to remove this is to remove the stone sealer and clean.
      • Q: There is a stain on my stone floor. Can you remove it?
      • A: If the stain is new and has not set in well we will probably be able to remove it, however we cannot guarantee that we will remove it completely; we can only guarantee cleaning to its best possible condition. This can also depend on whether the stone tiles have been sealed previously or not. Some stains may penetrate the natural stone and settle in below the surface and can be very difficult to remove completely. It is important to have us strip, clean and seal your stone floor so in the future nothing will be able to stain your stone floors.

      For More Questions

      FAQs » Stone Tile Cleaning


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