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Testimonials

My mother's tiles were old and ugly, as she has been living in the same house her entire life without ever really taking care of her tiles. I called Tile Cleaners to get advice on what to do with them. They came to her house the next day to have a look at my mum's tiles. I am very satisfied with how patient and highly professional you were with my mother. I am sorry I couldn't be there when you arrived, and I am really impressed by how you managed to explain everything to my mom and help her out. Thank you for doing a great job.

Angela Coopers, Concord, NSW

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Frequently Asked Questions

FAQs » Sealing Stone Floors

  • Q: Why should I seal my stone surface and when?
  • A: All natural stone products will stain almost immediately after spilling anything on them. Sealing a stone surface will be effective against permanent damage but spills should still be cleaned up as quickly as possible. There are different sealing methods for different natural stone surfaces. Sandstone, Terracotta and Limestone must be sealed before the tiles are laid and grouted. All are very porous and will soak up stained water from the adhesive, grout etc. very quickly. Terracotta in particular is immensely porous and should be sealed front, back and sides before laying. Limestone is also particularly vulnerable and gloves should be worn when handling it as finger marks can stain the surface and will not necessarily show until its too late. Granite, Marble, Slate and Travertine are sealed on all edges and the top after being laid and grouted. These floors must be thoroughly cleaned prior to sealing.
stone_tile_classic_black_riven_white_grout

Other FAQs :

  • Q: Why should I clean my stone surface?
  • A: Natural stone products contain dirt, residues, dust and grime in their pores. These pores need to be cleaned well before any sealant is applied to the surface of the stone. If dirt etc. is trapped under the stone sealer sooner or later it will cause a milky white residue between the top of the stone and the underside of the sealer. The only way to remove this is to remove the stone sealer and clean.
    • Q: What guarantee do you offer with tile sealing?
    • A: No guarantees are applicable to tile / grout sealing. Our Impregnating Water Based Sealers come with a life expectancy of up to 10 years depending on the quality of the tile, traffic levels, maintenance procedures and so forth. It is important to realise that a sealer is not an impenetrable - - it provides reaction time to deal with spills. An unsealed floor can stain immediately, whereas a sealed floor is stain resistant and can have a reaction time of up to 4-5 hours. A penetrating sealer sits just below the surface of the tile and prevents spills from penetrating and hence staining the tile. It will not prevent acid based spills (eg red wine, vinegar, urine, fruit juice etc) from etching / burning the surface of the tile, creating a dull or frosty appearance. Spills of this nature should be cleaned immediately to prevent permanent damage to the tile surface.
      • Q: If I seal my grout, will it stay clean?
      • A: No - not without the correct cleaning. Grout is the low point and often the most porous part of the wall or floor, and gathers the grime and residue from mopping. Sealing your grout makes it easier to keep clean. With a good grout sealer or colourant, you will get a much better result when you give your grout a good clean with the correct cleaner.

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      FAQs » Sealing Stone Floors


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